Supporting Carers in Hospitals
Carers Support has a team of Hospital Carer Liaison Workers working at the BRI and Southmead Hospital.
We can:
- provide help, support and advice to carers through their hospital journey as a carer and/ or patient, working directly on hospital wards
- liaise between the discharge team, busy ward staff and a carer and their family
- support staff to implement the Carers Charter that your Trust has signed up for
- support staff in their ‘partners in care’ work
- provide carer awareness training to staff
Anyone can make a referral to our team, including:
- hospital health professionals
- GPs
- social workers
- carers
- family members
Please ensure that you obtain the consent of the carer before you contact us with their details, as we cannot follow up on a referral without this.
Refer a carer to us
If you are a professional looking to refer an adult to us, please register below.
We can help.
Contact Form
To refer to our Hospital Carers Liaison service, please complete the form below.
Professionals: please seek consent from the carer before making the referral.
By completing this form, you agree to the following:
· consent to be contacted by email, phone or post
· your personal details to be held by Carers Support as per our privacy policy
· we can contact you to ask your views about our services
Resources for you
Support for carers in hospital and GP practices
Carers Charter
We work in University Hospitals Bristol and Weston NHS Foundation Trust and North Bristol NHS Trust, helping implement their Carers Strategy.
A joint Carers Charter has been agreed upon with the two Trusts, outlining their commitment to support and work in partnership with carers.
More information about the Carers Charter from North Bristol NHS Trust
A Hospital Carer Liaison Worker’s story
Mrs G was referred via a call to CarersLine, in which she explained that her mother, who has a diagnosis of dementia, was in Bristol Royal Infirmary, having been admitted with suspected pneumonia.
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