Our impact

We're passionate about delivering tailored solutions to caregivers' unique challenges, striving for meaningful, positive impacts.

Photos of carers from different backgrounds

13,959
local carers registered with us
746
young carers registered with us and receiving support

Our services

One-to-one support

Carer's Assessments

403
carers received one-to-one support last year
1,204
adult carer's assessments carried out last year

“The information that I received helped me make decisions regarding my future as a carer and that of my mother's treatment. You can never have enough advice and support in these circumstances.”  

A carer receives one-to-one support from a Carers Support staff member

CarersLine

Carers Emergency Cards

3,366
carers contacted CarersLine last year
646
Carers Emergency Cards issued last year

“Just wanted to say how hugely helpful and constructive you were in our phone conversation. It was such a relief to be able to talk to someone who just seems to get it, whilst offering concrete advice and a lot of support and validation.” 

A Carers Support staff member taking a CarersLine call

Carers Support Groups

94
attendees at last year's Carer's Support Groups

“I go to this group knowing that for a short time I don’t have to worry about what I say that I won't be negatively judged, and that other people have the same emotions, struggles and fears as I do.” 

Two carers greet each other at the start of a Carers Support Group

Carers Time Team

Befriending and connection

Counselling

66
carers were befriended last year
113
carers received six weekly sessions of counselling last year

“I feel I am in a much better place now, the structured sessions with my counsellor really helped me to take time out each week for myself.” 

A carer receiving counselling over the phone

David's story

David* had been referred to both the counselling and befriending services for support as he had become very isolated in his caring role and was struggling to manage his partner's extreme emotions and anxiety.  

Read David's story
 

Walk and Talk

Carers Break Service

38
new carers identified through Walk and Talk promotion and outreach
468
sits with the cared-for person to give carers a break

“Yesterday I felt overwhelmed with caring responsibilities. Today I feel much more positive after going on the walk, enjoying nature and speaking with other carers.” 

A Carers Support staff member and two carers on a Walk and Talk

Carers Liaison Service

Hospitals

GP practices

518
carers supported in hospital last year
54
GP practices across Bristol and South Gloucestershire worked with last year

“Thank you – I don't think I have had such comprehensive advice since I became my sister’s carer in 2019."

Our Hospital Liaison Worker talk to a carer and the cared-for in Southmead Hospital

Young carers

Young Carers in Schools

746
young carers registered with us and receiving support
124
local schools registered as YCiS schools

“The support has made such a difference. Kierah now feels part of something that is rewarding. It gives her a break from caring and she meets others in similar situations; so, she knows she’s not alone.” 

A diverse group of young carers smile at the camera

You might also be interested in

Did you find this page helpful?

Your feedback helps us improve our services for all.

Our cookies

We use cookies, which are small text files, to improve your experience on our website.
You can allow or reject non essential cookies or manage them individually.

Reject allAllow all

More options  •  Cookie policy

Our cookies

Allow all

We use cookies, which are small text files, to improve your experience on our website. You can allow all or manage them individually.

You can find out more on our cookie page at any time.

EssentialThese cookies are needed for essential functions such as logging in and making payments. Standard cookies can't be switched off and they don't store any of your information.
AnalyticsThese cookies help us collect information such as how many people are using our site or which pages are popular to help us improve customer experience. Switching off these cookies will reduce our ability to gather information to improve the experience.
FunctionalThese cookies are related to features that make your experience better. They enable basic functions such as social media sharing. Switching off these cookies will mean that areas of our website can't work properly.
AdvertisingThese cookies help us to learn what you're interested in so we can show you relevant adverts on other websites and track the effectiveness of our advertising.
PersonalisationThese cookies help us to learn what you're interested in so we can show you relevant content.

Save preferences